Unfortunately we can't handle refunds as all refunds are processed by Apple. Please follow these instructions as soon as possible:
- Launch Mail or any email app from your Home screen.
- Search for "Your receipt from Apple" if it's not immediately visible.
- Tap on the receipt for the purchase your want refunded.
- Tap Report a Problem next to the purchase you want to report. You will be redirected to Apple's problem reports page.
- Enter your Apple ID and password when prompted.
- Tap Choose Problem and select a problem from the menu.
- Follow the prompt to either submit the problem, visit iTunes Store support, or contact the app developer directly.
- You should hear back from Apple within a few days to a week with whether your request for a refund is approved.