Unfortunately we can't handle refunds as all refunds are processed by Apple. Please follow these instructions as soon as possible:

  1. Launch Mail or any email app from your Home screen.
  2. Search for "Your receipt from Apple" if it's not immediately visible.
  3. Tap on the receipt for the purchase your want refunded.
  4. Tap Report a Problem next to the purchase you want to report. You will be redirected to Apple's problem reports page.
  5. Enter your Apple ID and password when prompted.
  6. Tap Choose Problem and select a problem from the menu.
  7. Follow the prompt to either submit the problem, visit iTunes Store support, or contact the app developer directly.
  8. You should hear back from Apple within a few days to a week with whether your request for a refund is approved.
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